Frequently Asked Questions

Aestora is a secure cloud storage platform designed for content creators, offering free daily uploads, file sharing, and easy access to your files from anywhere.

All free accounts get 1 GB of daily uploads, with each file up to 500 MB. Your total storage is unlimited - only the daily upload limit applies. Files are retained for 30 days on the free plan.

On the free plan, files automatically expire after 30 days from upload. Cloud Pro members get 60-day retention, and Exclusive members get files that never expire. You'll receive notifications before your files expire.

Your daily upload limit resets at midnight UTC each day. If you hit the limit, you'll see a warning and can continue uploading after the reset. Upgrade to Cloud Pro or Exclusive for higher or unlimited daily uploads.

File Dump is our automated cleanup system that removes inactive files at the end of every month. Here's how it works: • **Free users**: Files not accessed for 30+ days are permanently deleted • **Cloud Pro users**: Files not accessed for 60+ days are permanently deleted • **Cloud Exclusive users**: Files are NOT automatically deleted (unlimited storage) • **All users**: If you have files that haven't been viewed, downloaded, or shared in the past month, they'll be scheduled for deletion ⚠️ **Important**: Even Exclusive members can lose files if there's no account activity for 3+ months. We send email notifications 7 days before any files are deleted.

We offer three plans: Free (1GB daily uploads, 30-day retention), Cloud Pro (5GB daily uploads, 60-day retention), and Cloud Exclusive (unlimited uploads, never-expiring files). All plans include secure file sharing and 24/7 support.

Link your Patreon account to automatically get your Aestora membership benefits. Your membership stays in sync automatically with your Patreon status. Cancel your Patreon and your membership will be updated.

Yes! Aestora uses end-to-end encryption for all file transfers, secure storage with AES-256 encryption, and all data is stored with industry-standard security practices. Your privacy and security are our top priority.

Every file has a unique share link. Simply click the share icon on any file to generate a link. You can copy and share this link with anyone. Files with share links can be password-protected for extra security.

Aestora supports all file types - images, videos, audio, documents, archives, and more. We even support large files up to 5GB with our chunked upload feature. If you can create it, you can store it on Aestora.

Downloads are direct from our CDN, ensuring fast speeds. For large files, downloads are optimized with chunked streaming. Download speeds depend on your internet connection, but we optimize for the best possible experience.

You can reset your password using the 'Forgot Password' link on the login page. You'll receive a password reset email with instructions. If you're having trouble, contact our support team for assistance.